Tom Spencer (Past Speaker)

Tom Spencer is Head of Customer Science at Aviva, leading the customer-first data science team at the Aviva Digital Garage disrupting the insurance industry.  He is passionate about driving data science into business action and better customer outcomes. Tom’s background is in retail customer analytics, with fourteen years’ front-line experience at dunnhumby, the world’s leading customer science company. Starting out as a hands-on data analyst, career highlights include establishing dunnhumby Korea as analytics lead, heading-up data analyst teams across the Asia region, and leading the South Korea business as Country Head.