Data Leaders Summit Europe 2019

23 - 24 October, 2019

Hotel Palace, Berlin

+44 (0) 207 368 9850

Pete Williams, Director, Data and Online at Penguin Random House
Penguin Random House Logo

Pete Williams


Director, Data and Online
Penguin Random House

Check out the incredible speaker line-up to see who will be joining Pete.

Download The Latest Agenda

Day 1 - Wednesday 23rd October 2019

Wednesday, October 23rd, 2019


3:10 PM Panel Discussion: How can you optimise cross-channel customer journeys with personalised customer campaigns that drive loyalty and boost conversion rates?

How to optimise cross-channel customer journeys with personalised customer campaigns that drive loyalty and boost conversion rates

Transforming ominchannel CX: How to leverage customer data to create a single customer view and provide personalised customer communications at every touch point 

How can you best apply consumer insights to build a unified view of your customer and build brand loyalty with relevant services across all customer channels?

Which analytics tools are best placed to connect your consumer data sources to build a more coherent view of your customers and identify new opportunities for engagement?

Exploring ethics in consumer analytics: How can you ensure ethical best practice when working with customer data to create appropriate propositions in line with customer needs?

Day 2 - Thursday 24th October 2019

Thursday, October 24th, 2019


3:55 PM Panel Revolution - Developing data science for social good: What initiatives can we launch within the data science community to positively impact wider society with key insights?

  • How can current data leaders increase partnerships with academia to nurture the next generation of data scientists?
  • How can we increase collaboration and data sharing across the data science community to support different sectors and fuel economic growth?
  • Assessing the top trends driving change in the future data science landscape and how they can be leveraged by global societies; Exploring robotics, block chain and service automation