Day 2 - Thursday 24th October 2019
Thursday, October 24th, 2019
How to build NLP into your customer data strategy to access new insights from complex data sets and provide company stakeholders with greater intelligence
How to employ NLP to operationalise all forms of customer data within the business and increase cross-departmental understanding of customer needs
Commercialising customer conversations: How can you empower colleagues to better support customers with insights from conversational analytics?
How can NLP be applied to screen information from unstructured data sets to track market trends and devise new services to deliver on customer demands?