Data Leaders Summit Europe 2019

23 - 24 October, 2019

Hotel Palace, Berlin

+44 (0) 207 368 9850

Christoph Best, Senior Data Scientist at Google
Google Logo

Christoph Best

Senior Data Scientist

Check out the incredible speaker line-up to see who will be joining Christoph.

Download The Latest Agenda

Day 2 - Thursday 24th October 2019

Thursday, October 24th, 2019

3:10 PM Case Study Interactive: How to implement Natural Language Processing (NLP) to enable accurate analysis of unstructured customer data and interpret new opportunities to the business

How to build NLP into your customer data strategy to access new insights from complex data sets and provide company stakeholders with greater intelligence

How to employ NLP to operationalise all forms of customer data within the business and increase cross-departmental  understanding of customer needs

Commercialising customer conversations: How can you empower colleagues to better support customers with insights from conversational analytics?

How can NLP be applied to screen information from unstructured data sets to track market trends and devise new services to deliver on customer demands?